Consumer unease with US health care grows
so reads the headline of USA Today this morning, Monday, October 16, 2006.
the article discusses a survey taken in early September by USA TODAY, aBC News and the Kaiser Family Foundation.
the poll found a sense of unease about rising health costs, confusion about the various causes of this increase, but also, unfortunately, a lack of conviction about making difficult personal choices that might improve healthcare.
over 80% of respondents are dissatisfied with the total health care bill, now estimated at 2.2 trillion dollars!!
few people really understand what the major factor driving up costs-demand for new drugs, procedures, and immediate treatment regardless of the costs. also, there is a startling lack of understanding, that personal choices of lifestyle and health maintenance, or lack thereof, is a major driver in the upward spiral.
quality of health care is also an issue; only 44% stated they were satisfied with health care overall quality. some research is being done on cost-benefit analysis of healthcare; and hospital are being forced to address quality, especially since the landmark Institute of Medicine study "To Err is Human," the study of excess deaths related to drug errors in hospitals.
but, as a physician, I have rarely seen quality as an issue among hospitals, insurance companies, or privately practicing physicians. The quality movement is in its infancy. Physicians, in general, see quality in terms of insurance oversight, not as an issue in its own right.
as the article states, major drivers of health care cost include how rapidly Americans embrace the latest drug or technology, even before adequate studies are performed. and physicians and hospitals readily oblige, if only to patients who have health care insurance. and health care insurance is seen as desirable and necessary; too often the sentiment patients have is that I have Blue Cross or Medicare, so I want to get everything I can from my insurance, whether I really need it or not. And even though health care insurance is expensive, once that card is obtained, any concern about costs is relegated to copay cost. and in our current systems, no one really get a complete transparent description of the total cost involved, each step of the way.
although the survey cited excess profits for drug companies, hospitals, and physicians, and malpractice costs as the prime drivers of health care inflation, this is actually only a small part of the overall picture.
one helpful idea I have is to make health care expenditures totally transparent; give the patient a complete financial snapshot, not just of an office visit, but the really expensive items: MRIs, CT scans, PET scans, hospitalizations, drugs. and also give a detailed explanation of what happens to each dollar expended.
unfortunately, 66% of respondents were NOT in favor of assuming more personal responsibility for health care costs. this movement is part of the so-called consumer driven health care movement. although most people favor some sort of universal health coverage, few understand that universal coverage will NOT be necessarily cheaper than the current system. but with a record 46,600,000 persons now without health insurance, our society must address this inequity, or face the consequences.
and, not mentioned in this article, is the Misperception of the supremacy of the US Healthcare system. as mentioned in my blog, the US is almost last in developed countries with regard to health care needs met.
certainly, I see patients everyday who have no health insurance. treating them is not the problem; but obtaining hospital care when needed, or testing when needed, is extremely difficult, even though 3/4 hospital here are "not for profit."
the issues are in the open to discuss. I invite your comments.